Privacy Policy

Effective Date: May 2023

At Pooch Trims ‘n’ Tretas (“we,” “us,” or “our”), we are committed to protecting the privacy of our customers and their pets. This Privacy Policy outlines how we collect, use, disclose, and protect the information obtained from our customers. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect:

1.1 Personal Information:
We may collect personal information from our customers, including but not limited to:

Name, address, and contact information (phone number, email address)
Information about your pet(s), including their names, breeds, and medical history
Payment information, such as credit card details or other financial information

1.2 Usage Information:
We may collect certain non-personal information automatically when you interact with our website or use our services. This information may include:

IP address
Device information (such as device type, operating system, browser type)
Log data (such as pages visited, time spent on the website)

Use of Information:

2.1 We use the collected information for the following purposes:

Providing and improving our grooming services
Communicating with customers regarding appointments, updates, and promotions
Processing payments for our services
Analysing and monitoring usage patterns to enhance our website and services
Complying with legal obligations

Disclosure of Information:

3.1 We may disclose your information in the following circumstances:

To our employees, contractors, and service providers who need the information to carry out their duties
To comply with legal obligations or respond to lawful requests from government authorities
In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity

Data Security:

4.1 We implement reasonable security measures to protect the information we collect. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links:

5.1 Our website or services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of those websites or services before providing any personal information.

Changes to the Privacy Policy:

6.1 We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically.

7.1 If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the following information:
Abigail Chipperfield, woof@poochpicknmix.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.