Frequently Asked Questions

Can I stay with my dog during the grooming process?

We have found from experience that you being with them often leads to the them being more anxious and unsettled. Some dogs do need extra reassurance during the process so if they need a break for play or fuss then I allow for this as the groom is never rushed.

How long will the groom take?

As a guide, up to two hours but this varies by breed, whether they are just having a bath and de-shed or full groom including nails, and the temperament of the dog. This will be discussed with you at the time of booking, and it may take less time as your dog gets used to me and the grooming process.

How much will it cost?

This depends on the breed, the services required. This will be discussed with you upon booking.

How do I pay?

We accept card payments, bank transfer or cash. 

Do you use cages or crates?

No, we don’t have dogs in crates waiting to be groomed or waiting to go home.  As a 1:1 groomer, we don’t need to use them.